Our approach to contracting differs from other contractors in that we believe the work done before construction is key to having a successful project.
There are plenty of good buildings that look nice, but if you ask anyone involved, successful is not an adjective they would use to describe the project as a whole. We like to look at all aspects of a project that makes it a success.
- Did the services provided meet the expectations of the clients?
- Were problems that arose addressed by solution-based activities as opposed to blame, price gouging, and speculation?
- Does the client feel that their value expectations were met?
- Was the communication level high enough so that opportunities were not wasted, and quality options were not missed?
- Did all parties feel their compensation was reasonable and fair?
There are many other factors that go into a successful project. A good approach, and some extra time and resources spent before the hammers fly will help to create the environment for success. We like to find out what success looks like from a client’s point of view, and then cater the services and goods to meet that end. Some clients know exactly what they want, and others need much more support, but not discussing how much support a client will require is a recipe for disaster.
Communication is key.
- We strive to provide the best communication about current, past, and future events with ongoing projects.
- We use a cloud-based project management platform where clients can see exactly how the production is progressing.
- Ideas can be shared, photos posted, calendars are live and updated frequently, change orders are proposed and approved online, documents shared, and finishes scheduled.
- Clients, managers, architects, vendors, and subcontractors all connected through their computers and smart phones.